Privacy notice

This notice explains how HighwayIQ Ltd (“we”) handles personal data when you visit highwayiq.network or contact us. It does not cover the HighwayIQ application used by our customers. For that service we act as a processor for the customer, under our contract with them.

Who we are

HighwayIQ Ltd is the controller for the personal data described in this notice. Contact us about privacy at privacy@highwayiq.network.

What we collect

• When you email us: your name, email address, organisation, role and anything you include in your message.
• When you browse the site: our hosting provider keeps standard server logs (IP address, browser, pages requested and time) for security and to keep the service running. We do not use analytics or advertising trackers.

Why we use it, and our lawful basis

• To reply to your enquiry and, if you ask, arrange a demo or pilot. Lawful basis: legitimate interests, or steps before entering a contract.
• To keep the website secure. Lawful basis: legitimate interests.

We do not sell personal data, and we do not send marketing email unless you have asked for it.

How long we keep it

Enquiry correspondence is kept for up to two years after our last contact, unless it becomes part of a customer relationship. Server logs are kept for up to 90 days.

Who we share it with

Our service providers: Microsoft (Azure hosting and email). Data is stored in the UK. We share data with others only where the law requires it.

Your rights

You have the right to access, correct or delete your personal data, to object to or restrict how we use it, and to data portability. To use these rights, email privacy@highwayiq.network. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office.

Changes

We will update this page if our practices change, and show the date of the latest version above.